At LeBlanc Bodyworks, we strive to provide the best possible experience for each of our clients. To ensure that we can continue offering exceptional service and accommodate everyone’s needs, we have established the following policies:
No-Show Policy
We understand that life happens, but if you are unable to make your appointment, please notify us as soon as possible. A "no-show" occurs when a client misses their appointment without providing prior notice. In this case, the full price of the scheduled massage will be charged. This fee ensures that we can continue to offer appointment times to clients who are in need of therapy.
Cancellation Policy
We kindly request at least 24 hours' notice if you need to cancel or reschedule your appointment. Cancellations made within 24 hours of the scheduled session will incur a $100 cancellation fee. This allows us to offer the time to another client who may be waiting for an appointment.
For both no-shows and late cancellations, we may require prepayment or a deposit for future bookings.
Late Arrivals
If you arrive late for your appointment, your session may be shortened in order to accommodate subsequent clients. Full payment will still be required for the original session time. We encourage you to arrive a few minutes early to ensure you receive the full benefit of your treatment.
We Appreciate Your Understanding
These policies are in place to ensure that we can provide consistent, quality care to all of our clients. Thank you for your cooperation and understanding!